Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address when you:
  • Subscribe to our newsletter
  • Contact us via email or contact form
  • Request product information
• Communication Data: The content of your messages when you contact us

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: Browser type, device type, operating system
• Usage Data: Pages visited, time spent, referring pages
• Location Data: General geographic location based on IP address
• Cookies: Small data files stored on your device (see Section 4)

1.3 Affiliate Link Data

When you click on product links on our website, you may be directed to third-party merchant sites (such as Ledger, Amazon, etc.). These merchants may track your visit through affiliate tracking systems. This tracking is subject to their own privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Information Sharing & Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Managing Cookies:

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We take data security seriously and implement appropriate measures to protect your information:

• SSL encryption for data transmission
• Secure hosting infrastructure
• Regular security assessments
• Limited access to personal information
• Industry-standard security practices

Important: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights Under Australian Privacy Law

Under the Australian Privacy Principles (APPs), you have the following rights:

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide you with our services
• Comply with legal obligations (typically 7 years for business records)
• Resolve disputes
• Enforce our agreements

Newsletter subscribers: Your email is retained until you unsubscribe. Website analytics data is retained for 26 months (Google Analytics default).

8. Third-Party Links

Our website contains links to third-party websites (hardware wallet manufacturers, Amazon, etc.). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@cryptostore.au.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top
• Sending an email notification to newsletter subscribers (for material changes)

Your continued use of our website after changes indicates your acceptance of the updated Privacy Policy.